Category: Technology

  • Lost and Found

    Or more accurately, stolen and recovered.

    I’m a member of 24 Hour Fitness. Last night at the gym, I put my backpack in a locker and put my lock on the outside as normal. I thought I closed the lock, but it may have gotten stuck just before latching, a problem I’ve immediately rectified in the past. It just takes once to learn a lesson though, and boy, was I in for it.

    After my workout, the locker where I’d left my stuff was empty, save for my towel (which told me I had the right one, at least). A wave of incredulity washed over me as I thought not about the normal stuff that’s always in a gym bag, but the valuables in my backpack: my electric wet/dry razor; a comb that had been a gift from a close friend in Japan; my wallet with about $50 in cash, driver’s license, and bank card; my cell phone; and my passport, recently used on a short trip into Canada. Oh, and the car keys without which I was neither going to drive home nor have easy access to my bed.

    Slightly lightheaded by now, I checked the lockers around where I’d left it- nothing. I jogged out to the front desk and begged the girl working there to tell me someone had turned it in, but of course no one had.

    Returning to the locker room, I glanced in the trash cans, thinking a thief might have taken the valuables and dumped the rest, but no luck. Slightly panicked now, I started opening all the unlocked lockers. At the far end of the locker room, about a hundred lockers away from where I’d left it, I found my backpack.

    A hurried search revealed my passport, keys, and driver’s license, but conspicuously absent were my cell phone, debit card, and cash (I assume the thief threw away the lock). At least I could drive home. So I did, after using the gym’s phone to report my debit card stolen.

    At home, I sat down at my computer to see if I could track my cell phone, but it looked like it had been turned off as it was removed from my locker, because the last point before it went dark in Google Maps’ Location History was at 24 Hour Fitness. I also looked up my phone’s location using Android Device Manager, but it couldn’t establish a connection to the (currently offline) phone.

    So there I sat, thinking about having to get a new phone, while occasionally refreshing the Android Device Manager page just in case the thief might turn it back on.

    To my great astonishment, it showed back up after about two hours. It was on just long enough to get a GPS fix, then turned back off. The phone was practically across the street from the gym, in a housing tract just on the other side of a cinderblock wall.

    So I called the police. The friendly officer on the non-emergency 311 line informed me that GPS fixes can be off by anywhere from 50 to 150 meters, and the police will not respond to a location just from that. I told the nice lady that the GPS fix was confident to a 20 meter radius, which only covered three houses, but she was firm. In fact, she specifically advised against going to look for it.

    Now I faced a dilemma- my phone had been stolen, I knew exactly where it was, and the police were not going to help get it back. I knew time was of the essence if I had any hope of getting it back intact, so I went.

    Of the three houses, two were dark, with no signs of life. The third had a cluttered front yard with two cars… and a man sitting in a lawn chair in front of the garage smoking a cigarette.

    I took a breath, walked up this man’s driveway, and said something akin to “Excuse me, but I’m looking for my lost cell phone. It was stolen from a men’s locker in 24 Hour Fitness a couple hours ago, and the phone’s GPS locator tells me it’s here.”

    Without hesitation, the man stands up and hollers inside for his son, asking him what he’d done this time. At this point I figured I’d come to the right house.

    Three teenage boys mope out of the house onto the front stoop, while the father asks if they stole a cell phone. Two boys say they don’t know anything about a cell phone, but the third says “I got to the gym late tonight, so I don’t know anything.”

    At this point I knew I was in the right place, and things start happening fast.

    Dad calls his son on the phone when he realizes he’s not actually among the assembled, and it turns out he was already on the way home. Son arrives in the back seat of a female friend’s Lexus and denies knowledge of any theft, but won’t get out of the car, forcing his dad to walk out in the street and talk through a half-closed window. Dad spends a few minutes arguing with his son, and one of the ladies in the front gets out, slams her door and runs inside. When she comes back out, can you guess what she had in her hand?

    Yep, my cell phone, along with my debit card. The phone was still in the process of booting to the recovery console when she handed it over, an act to which one of the original deniers quickly copped. He sounded irritatingly proud of himself as he described how easy it was, in fact.

    The back of the phone wasn’t properly seated, so I checked the SIM and SD cards. The SD card with about two thousand of my photos was still there, thank goodness, but the SIM card was gone. When I pointed that out, the son and two of his friends quickly volunteered to GTFO go search the pool area where they’d left it last seen it after it was removed by “some Mexican kid.”

    After they ran off, I told dad the boys were on a wild goose chase, and he told the two boys remaining that they were now going to have to pay for my new SIM card in addition to replacing the $50 from my wallet.

    David, the original denier who knew the button combination to start the recovery console on my phone, said he had $20, but since SIM cards were only $15, did I have any change?

    For a teenager just caught participating in the theft of a $500 phone (a felony in Nevada), this kid had some big brass balls. I told him he could get the change from one of the other kids who took my cash, then realized he was probably paying me off with my own $20 bill anyway.

    The son calls at this point, and says they’d located the pieces of the SIM card, right where they’d left them seen “some Mexican kid” drop them.

    At this point, I was done. It was obvious to me that dad was incapable of offering meaningful consequences to the boys, who all still denied any involvement in the actual theft. I had my phone, my now-cancelled ATM card, $20 of the $50 taken from me, and a very well-learned lesson.

    So I left, thinking about how well it had gone compared with how poorly it could’ve, and counted my lucky stars.

    I’ve now ordered a new SIM card from Credo, my cell phone provider, and a new bank card from Citibank. I doubt I’ll pursue any legal action, just as I doubt the boys learned anything from their experience. It’s certainly not my place to teach them how to live their lives, but it’s obvious they have some maturing to do. I just hope they don’t do something that lands them in jail before they do it.

  • Dogo Navi

    At over 3000 years old, Dogo Onsen is the oldest onsen in Japan, and it’s right here in Matsuyama. When the tourism bureau was considering these newfangled RF tag-based tourist guides, they hired a bunch of temps to explain the trial devices to tourists, and a friend of mine was among them. Being something of a technology buff, I had to go check it out.

    There were actually two devices. The first was an LCD screen map on a lanyard that pointed out interesting things as you walked around the area. You could choose from two preprogrammed routes: one that took you to interesting historical locations, and one that took you to shopping locations in the area. You could also just walk around, and it would alert you when you got close to a point of interest. It was interesting, but struck me as a bit of a dumbed-down GPS navigation device.

    The second device strapped to your wrist and felt much like an oversized wristwatch. To check the devices out, you had to fill out a paper with your home address and email address. The wristwatch device used RF tags to email you information on the shops whose RF “targets” you touched with your wrist. It felt kind of kludgy and inefficient, if you ask me.

    Overall, a valiant first effort by whatever company put the program together, but not quite ready for prime time. The tourism bureau seems to agree, because the program was killed after a few weeks. I’m sure the technology will be ironed out in a few years. In the meantime, it was neat to have participated in the pilot program.